Just admit QA was right
Anyone that has worked in software quality assurance (QA) will tell you it’s often a frustrating and thankless job. A former Association for Software Testing president pegs the average QA engineer career at only four years. The linked article offers some advice for trying to retain good QA talent, …
Rising from the ashes: Stage Manager
Every year I worked on macOS/iOS, I would get attached to a handful of features that would ultimately get axed. Over time, I grew de-sensitized to it, but sometimes a feature would come along that I would never be able to get over.
While Apple was busy transitioning to Intel…
Flower Power and Blue Dalmatian to the rescue?
At the start of 2001, Apple was (still) in terrible financial shape. Revenue had cratered to the lowest level since the late 1980s. For years they had been selling off assets—such as ARM Holdings—just so they could continue to tread water.
In February, my coworkers and I gathered in a …
“Why does Mail have to be so fucking complicated?”
I always joked that I didn’t work with Steve; I worked near him. This anecdote falls into that category. In the early days of Mac OS X (now macOS), Mail was prominently featured in keynote addresses because it was a good showcase of the new operating system. The week before …
iMail: The email client for everyone (else)?
When I worked on Mail in the early 2000s, every incoming bug report and feature request from users was processed and tracked by me. I also provided on-the-spot Mail support for everyone in macOS engineering. I was in a unique position of knowing the things people struggled with in Mail.…
Column-view message threading in Mail
I pitched a number of ambitious ideas when I worked on Mail in the early-2000s. Most didn’t get very far, with Magic Mailboxes being the notable exception. When we were considering adding threading to Mail, I pitched the idea of using a column-view interface.
I have …
This mouse has no tail!
When I worked on the Mail team, everyone in Software Engineering was “compelled” to use Mail as a way to help work out bugs in the early days of Mac OS X (now macOS). Some of the higher-ups in other organizations also were also using it.
Part of …
Interview feedback and the Thumb-o-meter™
The typical timeline of interviews at Apple was: (1) a candidate was interviewed by one or two employees at a time, and (2) feedback was discussed afterwards in a conference room or sent to manager and/or recruiter via email. Each approach has its own benefits and drawbacks.
In-person feedback
In …
Buy a cactus, get hired
Interviewing people at Apple was something I always enjoyed. It was a way to have a small, but important part of building the company.
I had a number of interview topics I liked to deploy. One of the most important to me was learning what software projects the candidate had …